Privacy Policy
Last updated: November 29, 2025
ClickBooks ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
1. Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our service:
- Authentication Information: When you authenticate through OAuth2 with ClickUp or Intuit/QuickBooks, we collect your name, email address, and profile photo. We do not store authentication credentials or tokens directly.
- Time Activity Data: We collect and store your time tracking activity data to synchronize with QuickBooks and generate dashboard analytics.
- Payment Information: When you make a payment through Stripe, we collect payment method information and billing address. We do not store credit card numbers or full payment card details. Stripe handles all sensitive payment information.
- Integration Data: We access data from your connected accounts (ClickUp and QuickBooks) via their respective APIs. This data is accessed in read-only mode and is not permanently stored unless necessary for service functionality.
Information We Do Not Collect: We do not collect or store IP addresses, device information, or other technical identifiers beyond what is necessary for authentication and service operation.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Authenticate your identity and manage your account
- Synchronize time tracking data with QuickBooks
- Generate dashboard analytics and reports
- Process payments and manage subscriptions
- Respond to your inquiries and provide customer support
- Send you service-related communications (if applicable)
- Comply with legal obligations and enforce our terms
3. Data Storage and Access
Your data is stored securely using Amazon Web Services (AWS). We access data from your connected third-party accounts (ClickUp and QuickBooks) through their respective APIs in read-only mode. We only store data that is necessary for the functionality of our service, such as time activity data for synchronization and dashboard generation.
4. Third-Party Services
We use the following third-party services that may have access to your information:
- ClickUp: OAuth provider for authentication. Their privacy policy governs how they handle your data.
- Intuit/QuickBooks: OAuth provider for authentication and accounting integration. Their privacy policy governs how they handle your data.
- Stripe: Payment processor. Stripe handles all payment transactions and stores payment information according to their privacy policy and PCI-DSS compliance standards.
- Amazon Web Services (AWS): Cloud hosting and data storage provider. AWS provides secure infrastructure for our service.
- Google Analytics: We use Google Analytics via Google Tag Manager to analyze website usage and improve our service. Google Analytics may collect information about your use of our website.
- Marketing Email Services: We may use third-party email services in the future to send marketing communications. You will be able to opt-out of such communications.
These third-party services have their own privacy policies and terms of service. We encourage you to review their privacy policies to understand how they handle your information.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain certain information for legal, regulatory, or legitimate business purposes.
6. Cookies and Tracking Technologies
We use only essential and functional cookies necessary for the operation of our service. These cookies enable core functionality such as authentication, security, and session management. We do not use marketing or advertising cookies.
Google Analytics may use cookies and similar technologies to collect information about your use of our website. You can learn more about how Google uses data by visiting Google's Privacy Policy.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information. We will process deletion requests within 90 days as described in our Data Retention section.
- Data Portability: You can request a copy of your data in a portable format.
- Account Deletion: You can delete your account at any time through your account settings.
To exercise any of these rights, please contact us using the contact form available at /contact.
8. Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our contact form.